Clients reviews about Abbey House Mortgages

Further Advance Abbey house mortgages was recommended to me via word of mouth, and I am so glad it was! Cheryl has been amazing! We wanted to raise some money on our house to finish projects, but did not want to lengthen our current term on my current mortgage and didn’t want my monthly payments to increase loads. Cheryl source a few different options for us to look at, she was kind and patient when answering my question. She did not push for me to make a quick decision. Deciding to have a further advance can be confusing but Cheryl explained everything clearly and honestly. I would highly recommend Abbey House and I will definitely be doing my remortgage with Cheryl and any critical illness/income protection cover via her also. She definitely has the customers best interests at the heart of everything she does. ~ Lorna R

We were daunted about extending and increasing our mortgage in our older years so that we could future proof our house for our old age. Cheryl made the whole process very easy for us and explained things verbally in great detail, following this up with written advice. Once we’d made our mortgage choice, it was all plain sailing and was completed in a short space of time. Cheryl didn’t earn anything from us for arranging our mortgage, however, but despite this, she gave us a first class professional service. For anyone who is reading this review and needing mortgage advice, don’t look anywhere else as Cheryl knows her stuff! Her communication skills are amazing, nothing is too much trouble and she’s a lovely person too. Thank you, Cheryl! ~ Teresa H

I would highly recommend Abbey House mortgages for support, help and guidance on anything to do with new mortgages, remortgage or changes to fixed rates. Professional and very knowledgeable in this complicated field! I needed help when fixed rate came to an end and Cheryl researched, talked me through the mind field of options that are available. Found the rate that worked for me at first but it didn’t end there. She was constantly checking as the rates changed this last 6 months to make sure right up to the last minute that I had the perfect deal for me. Did all the complicated work but the support I received throughout made what can be very confusing easy for me to understand and help with the paperwork. Kept me up to date every step of the way. Definitely 5 stars for the ‘behind the scenes’ hard work that you don’t get to see. ~ Sherrien G

We had been looking for a house for 2 months without moving forward. We had found a house we loved and thanks to Cheryl we had managed to get an offer in within 48 hours of viewing. After hearing so many horror stories of house buying, our experience seems like an absolute dream. Cheryl has made our ‘first time buyers’ experience move so smoothly we could not thank her enough. Cheryl’s attention to detail is beyond anything we expected and the support she offers is invaluable. Abbey house mortgages is definitely our go to now, setting the standard very high for a mortgage advisor. ~ Lottie F

Before we started working with Cheryl we were a bit daunted by the prospect of buying our first house, however she made the entire process easy and straightforward from the very first meeting. Extremley prompt and communicative, she was able to answer all of our questions, put us at ease and helped guide us through every step of buying our first home. She found us the best mortage for our circumstances and truly went above and beyond her role as a mortgage broker replying to emails out of working hours, making offers and dealing with estate agents on our behalf, negotiating prices for us, sourcing insurance quotes for us, handling contractors for work on the property, putting us in touch with utility providers and even responding to us when she was on holiday! And much of the work Cheryl did for us happened after she had already recieved her fee. Now the purchase has been completed, we honestly don't know how we would have coped without Cheryl. We'd recommend her services to anyone. Thank you Cheryl! ~ Luke V

Cheryl is fantastic at what she does, she’s very thorough and makes sure she’s exhausted all options, she’s patient and takes the time to answer any questions in detail, and she never makes you feel like you’re asking too much. She’s also very knowledgeable about the general buying process and is a great support. Plus she’s just lovely! I highly recommend letting Cheryl help you with your next mortgage. ~ Sam a

If you have any questions or are thinking about a new mortgage then contact Cheryl at Abbey House Mortgages. She is professional, understanding and extremely efficient. I highly recommend her outstanding customer service and had confidence in the information she was providing. Mortgages are going up but Cheryl Spittle went the extra mile in not only discussing the now situation but to also think about what can happens in the future. ⭐️⭐️⭐️⭐️ ~ Mark H

Delighted with the service delivered from Abbey House Mortgages. Cheryl was able to find multiple options to meet our remortgage requirements, with a variety of offer terms. The options were discussed in a professional manner that cut through the mortgage minefield and helped us to decide on the best deal to suit our needs swiftly. Abbey House Mortgages comes with a recommendation from me!! ~ Sarah L

I recently had the pleasure of Cheryl handling my mortgage application process. She was very kind and understanding of my stupid questions (first time buyer), and was never more than a phone call away if I had any issues. I can't recommend Cheryl's services enough and I will certainly be asking after her again myself when it is time to remortgage. ~ Theo T

Cheryl is like a secret weapon that everyone needs to know about, we were certain we wouldn't be able to get a mortgage but Cheryl didn't let that stop her, she was approachable and professional at all times and made the whole process a pleasure. II can't recommend Abbey House Mortgages highly enough, truly incredible. ~ David H

Having used Cheryl’s services for a recent mortgage we can’t fault her attention to detail, her ability to keep you informed and her knowledge.. We’ll be using Cheryl at Abbey House Mortgages again soon for some new policies we require. Wouldn’t go anywhere else. Five star service with a smile. ~ Neil B

Cheryl was polite, kind and completely transparent throughout the entire process of re-fixing my mortgage deal. The whole process was smooth and completed extremely swiftly. Cannot recommend Abbey House Mortgages enough! ~ Jack M

We cant thank Abbey House enough for the care and consideration that was evident throughout the purchase of our dream home. Always on hand for advice and willing to offer complete honesty. Highly recommend. ~ BB J

Great service, professional and helpful! Would definitely recommend for a home mover/help to buy. We will be coming back to you in a few years to remortgage! ~ Joanna A

Cheryl is a delight to deal with, she is polite, professional, knowledgeable, and above all is kind. Everything you want when dealing with life changing financial advice. ~ Paul K

Cheryl was been invaluable during our buying process. She was kind, patient and has made the process so much less daunting as FTB in every way possible. Couldn’t recommend her services enough! ~ Milena P

First-class service. Cheryl was amazing, explained everything in detail, and I genuinely feel she found the right product for me. Can't recommend enough! ~ James T

Highly recommend such an easy process took the weight of my shoulders would more than recommend Cheryl. Especially if you want an easy smooth process ~ nicola w

Spot on. Many thanks. Personal touch in an age of apathy. Would use Abbey House again without hesitation. ~ Paul F

Professional through and through, always at the end of the phone and ready to help whenever needed. Couldn’t recommend enough. ~ NerfNerdHerd

Cheryl was fantastic, very efficient, friendly and very knowledgeable. Great communication and service. I would highly recommend Cheryl, thankyou ~ Jake J

Excellent service from Cheryl from start to Completion. Couldn’t recommend more 5⭐️ ~ Chris N

Reviews from our customers

Find us on social media